Community Services and Health Training Packages 


What are Training Packages

Training Packages are a set of nationally endorsed standards, qualifications and guidelines describing the skills and knowledge required for a job role and are a key feature of vocational education and training in Australia. They are part of the National Training Framework that aims to make training and regulatory arrangements simple, flexible and relevant to the needs of industry.

CS&HISC develop these Training Packages for the Community Services and Health industry (CS&H) which are funded by the Department of Education and Training. Training Packages are designed to be responsive to industry needs and reflect both current and emerging job roles. To date we have developed over 170 qualifications, 1,398 units of competency and over 104 skills sets to support almost 500 jobs in the CS&H industry.

As an Industry Skills Council we are an independent body who consults and engages with industry and government to develop the specific outcomes for vocational education and training (VET) to meet the needs for jobs in the community services and health Industry. Our work contributes to a more skilled and flexible workforce, improving not just productivity but also the quality outcomes of community services and health care provision nationally. Currently CS&HISC develops two Training Packages for community services and health. These are:

The components within these Training Packages are freely available to download on

Industry led and constantly reviewed

We undertake extensive industry consultation during the development of Training Packages to ensure they are relevant and fit for purpose. Additionally, before the completed Training Package is endorsed for use, we must have it validated by industry experts to ensure it has broad industry support. See our Industry Consultation and Engagement for more information on our endorsement processes.

Training packages are continuously being reviewed and improved to ensure they reflect current industry practices. In response to industry requirements, the CHC and HLT Training Packages continue to be updated and amended. Industry feedback on the Training Packages to date has been significant, indicating that the implementation of the Training Packages is progressing well and that they are being used extensively.

Training Package Review

Between now and December 2015, all of the qualifications and competency standards in the current versions of the Community Sevices and Health training packages will have been fully reviewed, updated and made available to employers and registered training organisations for use in developing the skills of the community services and health workforce.

The qualifications and units of competency within the Community Services and Health training packages are currently under review.  Visit our Qualifications Under Review pages to keep up-to-date with the review process.

Training Package Components

A Training Package is comprised of two components:

  • Endorsed materials

  • Support materials.

Endorsed Materials

Endorsed components of a Training Package consist of three parts:

  1. Competency Standards

  2. National Qualifications

  3. Assessment Guidelines

1. Competency Standards provide an industry benchmark for training and assessment. They specify the scope of knowledge and skills to be covered in the Training Package. They enable enterprises to accurately define particular roles within industry, and are a useful guide when designing job classifications, workplace appraisal, and skill development. They are the basis for designing Vocational Education and Training courses and assessment approaches for delivery off-the-job by Registered Training Organisations (RTOs).

2. National Qualifications within the Australian Qualifications Framework (AQF) are awarded when a learner (who might be an employee) has been assessed as achieving a combination of Units of Competency that provides a meaningful outcome at an industry or enterprise level. Each qualification consists of core and/or elective Units of Competency. These cover knowledge and skills that workers require in performing a particular job. Where an individual achieves one or more Units of Competency without completing a qualification, a Statement of Attainment is issued that recognises their achievement. 

3. Assessment Guidelines provide a framework for accurate, reliable and valid assessment of the applicable Competency Standards. They ensure that all assessments are thorough, consistent and valid. They provide important quality assurance in the issuing of qualifications.  

Endorsed components of a Training Package may be complemented and supported by the development of optional learning strategies, assessment tools and professional development materials.  

Support materials

Support materials  used in conjunction with a Training Package can be produced by RTOs (Registered Training Organisations), private developers and commercial developers, State Training Authorities, or other organisations. These materials can consist of: Learning strategies that assist training providers to design specific training programs to help trainees attain the required competencies.

Assessment materials

Assessment materials that can be used by assessors to gather sufficient evidence of competency to make reliable judgements about whether a person has met the required Competency Standard.

Professional development materials

Professional development materials that provide information, hints and resources for trainers and assessors to help them successfully implement the Training Package.

Community Services and Health Training Packages

The current Training Packages for Community Services are CHC and CHC08 Community Services, for the Health they are HLT and HLT07 Health. These are freely available to download on

Why new Training Packages?

CHC and HLT have been developed in line with the Standards for Training Packages, endorsed by the NSSC in late 2012.  The new Standards for Training Packages implement the agreed recommendations from the joint COAG/NQC VET Products for the 21st Century Report, endorsed by the Ministerial Council for Tertiary Education and Employment. All Industry Skills Councils are required to transition their Training Packages to the new standards by December 2015.


We have developed videos in support of the implementation of the Training Packages, these are available to view on youtube and vimeo. These were developed as an adjunct to the 20 free national workshops organised to support implementation.